Enhancing Port Operational Efficiency Through Integrated Maritime Logistics Management: A Case Study of Belawan Port, Indonesia
Keywords:
Port Operational Efficiency; Maritime Logistics Management; Logistics Integration; Port Operations; Belawan Port; Indonesia.Abstract
Port operational efficiency plays an important role in supporting maritime logistics performance and global trade connectivity. As key nodes in international supply chains, ports must ensure effective coordination among logistics stakeholders to maintain smooth cargo flows and reduce operational delays. This study aims to analyze how integrated maritime logistics management can enhance operational efficiency at the Port of Belawan, Indonesia. The research employs a qualitative case study approach using data collected through semi-structured interviews, document analysis, and field observations involving various stakeholders in port operations. The findings reveal that the integration of maritime logistics systems significantly improves operational coordination among port authorities, terminal operators, shipping companies, and logistics service providers. Such integration contributes to reduced vessel waiting times, improved cargo handling efficiency, and better utilization of port infrastructure. In addition, the implementation of digital logistics systems supports information sharing and real-time monitoring of port activities, which further enhances operational performance. However, challenges related to infrastructure capacity, stakeholder coordination, and technological adoption remain issues that need to be addressed. Overall, the study highlights the importance of integrated maritime logistics management as a strategic approach to improving port operational efficiency and strengthening the competitiveness of maritime logistics systems in developing economies,
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