GOOD GOVERNANCE PRACTICES AND THEIR IMPACT ON PUBLIC SERVICE PERFORMANCE: A CASE STUDY OF SUBANG REGENCY, INDONESIA

Abstract

Public trust in government is an essential factor in ensuring effective governance and successful public policy implementation. This study aims to examine the effect of budget transparency and public accountability on public trust in local government in Subang Regency, Indonesia. The research employs a quantitative approach using survey data collected from residents of Subang Regency. Data were gathered through structured questionnaires using a Likert scale to measure respondents’ perceptions of budget transparency, public accountability, and public trust. The data were analyzed using descriptive statistics and multiple linear regression analysis to examine the relationship between the variables. The findings indicate that both budget transparency and public accountability have a positive and significant influence on public trust in local government. The results suggest that transparent financial management and accountable governance practices can enhance citizens’ confidence in government institutions. In the context of Subang Regency, improving access to budget information and strengthening accountability mechanisms can contribute to increasing public trust and improving governance quality. This study provides empirical evidence on the importance of transparency and accountability in strengthening public trust in local government and offers insights for policymakers in improving governance practices.