PANCASILAWAN, Ramadhan. Digital Public Complaint Systems and Government Responsiveness (A Study of LAPOR-Based Public Service Complaints in Bandung City). Journal of Economics, Communication, and Public Administration, [S. l.], v. 1, n. 1, p. 31–40, 2026. Disponível em: https://journals.polimaritimekautama.ac.id/index.php/jecpa/article/view/42. Acesso em: 12 apr. 2026.