Achdiat and Mujahidin, D. (2026) “THE IMPACT OF AI CHATBOTS ON CITIZEN TRUST IN DIGITAL GOVERNMENT SERVICES: EVIDENCE FROM SMART CITY JAKARTA”, Global Journal of Communication and Governance Studies, 1(1), pp. 36–45. Available at: https://journals.polimaritimekautama.ac.id/index.php/gjcgs/article/view/22 (Accessed: 12 April 2026).